iT&C directly supports SMEs (Small to Medium Entities, from small offices and self-employed entrepreneurs through to businesses managing 2500+ employees) with all essential IT services, as outlined below. We also offer escalation services, on a consulting basis, to corporations and enterprises who already employ in-house support staff.
Complete IT Outsourcing / 'Virtual' In-House Support
We design the hardware and software solutions that suit your requirements, deliver, install, network, integrate, configure, train and support your staff when and where they need it - as well as schedule maintenance intervals to ensure the systems continue to run at their best! This is a turn-key solution for any organisation, virtually eliminating the need for employing your own IT support staff.
Networking
Design, installation, audits, troubleshooting. We build and support VMware virtualised servers, Cisco networks, HP servers and networks, VPNs, WANs, LANs, WLANs, SANs, VSANs, high-availability redundant servers and remote access solutions - installations ranging from small-office to international multi-linked, redundant VPNs and everything in between.
Backup and Rapid Recovery Solutions
iT&C supply Storagecraft's award-winning ShadowProtect range of products, which allow backups to take place every 15 minutes and disaster recovery in as little as 7 minutes. We also supply online hosted backup solutions, based on the ShadowProtect backup engine and consolidated backup solutions for virtualised environments.
Support
Every product sold by iT&C is also supported by iT&C. This includes fulfilling any of your needs - from onsite installation and integration with your existing technology, through to telephone assistance, no matter how small or large the problem may be. We even support products sold by third-party vendors!
Onsite support and troubleshooting is available in most locations throughout Sydney, by appointment. Software problems and locations outside of Sydney can also be supported remotely or by our agents.
Audits
iT&C can evaluate your existing infrastructure and security and recommend and/or implement changes based on the results.
Custom Software Solutions
Tailored software for your business - MS Access databases, SQL-driven web applications, both in-house and in the cloud. iT&C can create and maintain your 'online' business presence.
Remote Desktop
Have you ever needed to access your work computer from home, as if you were actually sitting in front of it.... or vice versa? How about from your car or boat.. or from your phone or tablet? With Microsoft Remote Desktop, utilising Microsoft Terminal Services, you can! iT&C can configure and secure cost-efficient internet-based solutions that will save you time and money!
CCTV / DVR Surveillance Systems
Cost-effective, proven Digital Video Recording solutions for both local and remote monitoring, minimal maintenance and long storage periods. Products and solutions available for both commercial and domestic applications.